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Hotel Seri Malaysia Sungai Petani, Sungai Petani

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From31US$ /night
Check-in
01Feb2025Select date
Check-out
02Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Seksyen 21, Jalan Pasar, Sungai Petani, Malaysia, 08000

Hotel Seri Malaysia Sungai Petani is a 3-star property situated in the heart of Kedah, Malaysia. The hotel is conveniently located a few minutes' walk from the Sungai Petani LRT and ETS stations. Guests can access various local attractions, including The Carnival Waterpark, just a short drive away. Its central location allows visitors to explore the cultural and historical significance of Sungai Petani.

Location

The property is strategically located just a 10-minute drive from popular attractions like The Carnival Waterpark and is in close proximity to Blissful Memorial Park and Semeling Jetty. Public transport options are readily available, with buses able to park along the road in front of the hotel. Major destinations such as Batu Ferringhi and Penang International Airport are also accessible within a reasonable drive.

Rooms

The hotel features staircase-access air-conditioned rooms that are tastefully decorated. Each room is equipped with a flat-screen TV and coffee-making facilities. The en suite bathrooms include a shower and complimentary toiletries. Note that there are no ground-floor rooms available at this property.

Eat & Drink

Guests can experience local Malaysian cuisine at the on-site restaurant, Rasa Rasa Seri Malaysia. This dining establishment serves meals that reflect the culinary diversity of the region. The hotel also provides dry cleaning and laundry facilities to enhance guest convenience.

Leisure & Business

Hotel Seri Malaysia Sungai Petani offers a peaceful atmosphere complemented by its recreational facilities, including a garden. The hotel is equipped with seven meeting rooms for business events. Additional services include a 24-hour reception, luggage storage, and car rental, catering to both leisure and business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Standard Family Twin Room
Max:
3 persons
32 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Standard Queen Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Sungai Petani700 ft
Airports
Penang International (PEN) 36.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services

Dining

  • Restaurant
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Room features

  • Air conditioning
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Seksyen 21, Jalan Pasar, Sungai Petani, Malaysia, 08000
Map view
Seksyen 21, Jalan Pasar, Sungai Petani, Malaysia, 08000
Nearby
Jalan Ibrahim
Sungai Petani Clock Tower
1900 ft
Square
Dataran Zero Jam Besar Sungai Petani
1900 ft
Restaurants
Rayyan's Cafe & Restaurant
2500 ft
108
Medan Selera Jam Besar
2600 ft
Jalan Kilang
Labo Labo Steamboat & BBQ
2600 ft
Lot 2857 Padang Temusu
Kangnaru Korean Restaurant
2600 ft
No. 308 Jalan Baru
McDota Fried Chicken
2600 ft
Jalan Bank
Prajna Tea Centre
4400 ft
Jalan Indah 2 Kedah
Dave's Deli Central Square
3500 ft
Lot G14-15 Central Square Shopping Centre 23 Jalan Kampung Baru
Nasi Kandar Subaidah
4400 ft
Jalan Sejati

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
spacious rooms
helpful staff
dusty rooms
lackluster service
6.8/10
Nice
Rooms
7.0
Location
7.3
Service
6.3
Dining
6.1
Guest reviews
6.8/10
based on 15 reviews
6.9
6.9/10based on 1047 reviews
Andrew
United Kingdom, March  2024
6.6/10

I stayed at a hotel located on the 2nd and 3rd floors without a lift. The rooms were a bit dusty and had a slight smell, but the water pressure was low. Despite its age since 1990, the room was spacious, the bed was comfortable without any squeaky sounds, there was a large TV, and some coffee and tea packets were provided. The view from the room was decent, and the lighting was good.

Rooms
7.0
The room was spacious, the bed was comfortable, and the amenities provided were satisfactory.
Service
6.0
The service was a mix of experiences. While the staff were very helpful, the level of professionalism and customer service was lacking. Late-hour assistance was not available, and the reception area could have been cleaner. However, they came through to help during a difficult time when I had to make a last-minute booking for a funeral despite issues with their credit card machine.
Location
8.0
The hotel's location was conveniently near the KTM Komuter and bus station, and close to the ETS Station. En Zahar, the security personnel, was particularly reassuring and helpful during my stay. However, the cleanliness should be improved, especially around the pool area.
Dining
6.0
The dining experience had its ups and downs. While the local coffee was enjoyable, the lack of variety in local foods and absence of an egg station left something to be desired.
Facilities
6.0
The facilities provided were standard, without any standout features. The hotel could benefit from enhancing its amenities for guests.
spacious rooms
dusty rooms
Robert
United States of America, February  2024
6.2/10

The hotel was a bit disappointing due to the lack of a telephone and not-so-clean bed causing intense itching, but the room itself was okay, big enough, and comfortable. The location was convenient being opposite the train station, though it smelled and was messy. The dining experience during breakfast was affected by limited local food varieties. However, the hotel's proximity to Indian eateries and the Clock Tower was a plus.

Rooms
6.0
The room was big enough and comfortable.
Service
7.0
The staff at the reception table were very good and willing to help with luggage.
Location
7.0
The hotel's location opposite the train station was convenient.
Dining
5.0
The breakfast could have offered more local food varieties.
Facilities
5.0
N/A
Steve
United States of America, February  2024
5.2/10

The hotel definitely needs a refurbishment as the rooms are very old and not renewed. They allocated me an outside room at the end of the corridor, which felt a bit isolated due to its age. However, the staff was friendly and did their best to accommodate my needs. The location was convenient, being near public transport and just opposite the train station. On the downside, the dining options were disappointing with limited variety and overly salty dishes.

Rooms
5.0
The rooms are in serious need of refurbishment, very old and not renewed.
Service
5.0
The staff, although friendly, lacked professionalism and customer service skills. I was disappointed with the level of service, but they were attentive to some requests.
Location
7.0
The location was okay and satisfied my basic needs, being near public transport and conveniently close to the train station.
Dining
5.0
The dining experience fell short of my expectations with not very tasty and overly salty dishes lacking variety.
Facilities
6.0
The facility itself was quite dated, but there were some basic amenities available. Although not ideal, it served its purpose during my stay.
Convenient Location
Dated Rooms
Rebecca
United Kingdom, February  2024
7.4/10

I was pleasantly surprised by how comfortable and conveniently located this hotel is. The rooms were cozy and I loved being so close to the KTM ETS station. However, some improvements are needed, like better cleanliness and maintenance in the rooms.

Rooms
7.0
The rooms are comfy and the hotel is very near to KTM ETS station.
Service
6.0
The staff at the reception table were very attentive, but overall service could be more professional and welcoming.
Location
9.0
The hotel's location is fantastic, right across Sungai Petani train station and perfect for traveling to nearby cities like Butterworth and Alor Star.
Dining
8.0
The dining experience is quite enjoyable with nice local coffee, but could offer more variety.
Facilities
7.0
The hotel has good facilities overall, but there is room for improvement in cleanliness and maintenance.
John
United Kingdom, January  2024
6.6/10

The hotel's location next to the Sungai Petani train station is very convenient, but the surrounding area could be cleaner. The rooms are spacious and comfortable, though the cleanliness, especially in the toilets, needs improvement. The service was friendly and helpful despite some issues with the credit card machine. The dining options could have more variety, but the homemade local products were a highlight.

Rooms
7.0
The rooms were spacious and comfortable, with a large TV and good lighting. Some packets of coffee and tea were provided, but cleanliness, especially in the toilets, was an issue.
Service
6.0
The service was friendly and some staff members were very helpful, but there were issues with professionalism and customer service, including a faulty credit card machine.
Location
7.0
The hotel's proximity to the train station is very convenient, though the area next to a market could be maintained better for cleanliness. Security personnel were helpful and reassuring during the night.
Dining
6.0
The dining options were limited, but the home-made local products stood out. It would be better if there were more varieties of local foods available.
Facilities
7.0
The hotel offers various services like room service, dry cleaning, housekeeping, and commercial services. However, improvements could be made for a better overall experience.
Simon
United Kingdom, January  2024
7.4/10

The hotel has a modern interior but the walkway to the rooms has a bad smell. The service is friendly and attentive, meeting our expectations. The location is very convenient, especially for public transport access. The dining options are good but could offer more variety.

Rooms
7.0
The rooms have a modern interior compared to other areas but the walkway has a bad smell.
Service
9.0
The staff are very friendly and attentive, ensuring a pleasant stay.
Location
8.0
The hotel's location is very practical, near key transportation hubs and easy access to public transport.
Dining
7.0
The dining options are good but could benefit from more variety to enhance the experience.
Facilities
6.0
The facilities provided meet basic needs but have room for improvement.
Emily
United States of America, January  2024
8.0/10

The hotel has spacious rooms with comfortable beds and modern interiors. The service from the staff was nice and very helpful. The location is very strategic, near the KTM station and convenient for traveling to other cities. The dining options are good but somewhat limited. Overall, a comfortable stay with friendly service.

Rooms
8.0
The rooms need refurbishment but are spacious, comfortable, and have a good view.
Service
9.0
The staff treated us well and provided good service throughout our stay.
Location
9.0
The hotel's location is very strategic near the KTM station and convenient for traveling to other cities.
Dining
7.0
The dining options are good but limited.
Facilities
7.0
The facilities were satisfactory for our needs during the stay.
Arthur
United Kingdom, December  2023
5.8/10

The hotel offers good value for money with a queen bed and breakfast package at RM131. However, the rooms appear dated and in need of maintenance since the 1990s.

Rooms
7.0
The room comes with a queen bed and breakfast at RM131, quite value for money.
Service
5.0
While the service was helpful overall, the staff were not professional and lacked proper customer service skills. I encountered issues with the faulty credit card machine from the first day of my stay.
Location
6.0
The hotel's location is central, making it convenient for public transport access and being close to the city center. However, it is situated next to a market that emits unpleasant smells.
Dining
5.0
The dining experience used to be good but has declined in quality, with dishes now tasting overly salty. However, the homemade pies and jams were a highlight.
Facilities
6.0
The hotel features standard facilities including room service, dry cleaning, housekeeping, and shops. However, the overall atmosphere is not luxurious.
Lewis
United Kingdom, December  2023
7.6/10

I had a pleasant stay at the hotel. The room was comfortable and clean, but it could use some refurbishment. The service was top-notch with very polite and accommodating staff. The location was convenient, although a bit messy. The dining experience could have had more variety. Overall, a good value for money option.

Rooms
8.0
My room was so comfortable and clean. It provided a cozy stay, but it looks in need of refurbishment.
Service
9.0
I was impressed by the service provided by the receptionist who was very polite and assured me help even during the night. The staff was very accommodating and friendly, treating us well with excellent service.
Location
7.0
The hotel's location was good for travel, being centrally located. While it was friendly and welcoming, it was a bit of a mess in terms of cleanliness.
Dining
7.0
The dining options could have been more varied. The spread was limited, but the hotel tried to manage the crowd during events like Hari Raya.
Facilities
7.0
The hotel's facilities were adequate. However, there is room for improvement to enhance the overall guest experience.
Tim
United States of America, November  2023
6.8/10

Being right across Sungai Petani train station, this hotel offers a convenient location for travel. The service was helpful overall, but reception might not be available at late hours. The dining options were somewhat limited, but the home-made yogurt was a highlight. The rooms were fine, although extra pillows required a request, and the price was reasonable.

Rooms
7.0
The rooms were fine, but extra pillows needed to be requested. It was full on that day.
Service
7.0
The service was helpful, with an assurance of assistance even during late hours. Some staff members were not very professional.
Location
8.0
The hotel's proximity to Sungai Petani train station makes it a convenient choice for travelers.
Dining
6.0
While the dining options were limited, the home-made yogurt was a standout choice.
Facilities
6.0
The hotel had basic facilities suitable for a short stay.
Robert
United Kingdom, November  2023
5.8/10

The hotel offers spacious and comfortable rooms, but lacks in professional service. The location is convenient, though some aspects may not be ideal. The dining options could be improved with more variety. Overall, a mixed experience with highlights and room for enhancement.

Rooms
8.0
The rooms are spacious and comfortable.
Service
5.0
The service was not professional and lacked customer service. I had to manage without much assistance during my stay.
Location
6.0
The hotel is conveniently located near the railway station, but the surrounding market area can have unpleasant odors.
Dining
5.0
The dining options were limited and could benefit from more variety.
Facilities
6.0
The hotel offers basic facilities, nothing extraordinary.
Spacious Rooms
Unprofessional Service
Danny
United Kingdom, November  2023
6.2/10

The hotel offers spacious rooms with comfortable beds, a large TV, and some coffee and tea packets provided. The view is decent, and the lighting is good, but there are noticeable yellow stains in the bathroom affecting the overall cleanliness. The staff is accommodating and helpful, although lacking professionalism in some instances. The location is central but has hygienic issues, especially around the pool area. The dining experience is decent, with a few areas of disappointment. Overall, the hotel has good facilities but may require additional attention to cleanliness.

Rooms
7.0
The rooms are spacious and comfortable, with good amenities, but cleanliness could be better in some areas.
Service
6.0
The staff are accommodating and helpful but may lack professionalism at times. They are responsive to guests' needs.
Location
5.0
The hotel's central location is convenient for exploring the town, but cleanliness issues around the pool area may affect overall experience.
Dining
6.0
The dining experience has its ups and downs, with some areas of disappointment but satisfactory overall.
Facilities
7.0
The hotel offers decent facilities, but there may be room for improvement in terms of cleanliness and maintenance.
Joshua
United Kingdom, October  2023
6.4/10

The hotel rooms were convenient for travel but were full on the day of my visit. They were comfy, and the hotel's proximity to the KTM ETS station was very convenient. However, the service lacked professionalism and customer service, especially late at night, which was disappointing. The location, near the KTMB station, was very practical, but cleanliness should be improved. The dining experience had few choices but was nice. The facilities were satisfactory but had room for improvement.

Rooms
8.0
The rooms were convenient for travel and near the KTM ETS station, but they were full on that day. They were comfy.
Service
5.0
The service was lacking professionalism and customer service, especially late at night.
Location
7.0
The hotel's location near the KTMB station was very practical, but cleanliness should be improved.
Dining
7.0
The dining had few choices but was nice.
Facilities
6.0
The facilities were satisfactory, but there was room for improvement.
convenient location
poor service
John
United States of America, September  2023
7.0/10

The hotel is quite a value for money stay at Room 131. Despite the outdated room decor since the 1990s, I appreciated the tranquil atmosphere resembling deadwood. The service was satisfactory overall, although there were some instances of unprofessionalism from the staff. The location is convenient for being in the city center and near the railway station, but the proximity to a smelly market and noisy cafe can be off-putting. The dining experience offers a decent breakfast with access to car park and organic fruits. The facilities are acceptable but might require some updates.

Rooms
7.0
The room decor seems outdated, maintaining the 1990s style, but it's still reasonably comfortable and offers a good value for money at Room 131.
Service
6.0
While the staff treated us well most of the time, I encountered a few instances of lack of professionalism and poor customer service, especially at the front desk.
Location
7.0
The hotel's location is convenient, being in the city center near the railway station. However, it's worth noting that it's located next to a smelly market and noisy cafe, affecting the overall experience.
Dining
8.0
The breakfast offered is decent with a nice variety of options, including organic fruits. The experience is relatively satisfactory in terms of value for money.
Facilities
7.0
The hotel provides basic facilities that serve the purpose, but they may need some renovations and updates to enhance the overall experience.
Ryan
United Kingdom, June  2023
6.6/10

The hotel room was spacious and comfortable, with a large TV and some provided coffee and tea packets. However, the room was dusty, had a smoky smell, low water pressure, and poor TV reception. The view was decent, and the lighting was good, but it felt like someone had smoked inside at 4 pm.

Rooms
7.0
My room was spacious and had a comfortable bed with no squeaky sounds. The large TV was a nice touch, and I appreciated the coffee and tea packets. However, the room was quite dusty and had a smoky smell. The water pressure was low, and the TV reception was poor. The view was decent, and the lighting was good, although it felt like someone had smoked inside at 4 pm.
Service
6.0
The staff were very helpful and even assisted with carrying my bags upstairs. However, they lacked professionalism and customer service. The greeting was not welcoming from the first day. The maintenance personnel were helpful, though.
Location
9.0
The hotel's location was very strategic, near the KTM station, UTC, and the market. It was right across from the Sungai Petani train station, making it ideal for travel. Security personnel like En Zahar were reassuring and even helped me during the night. The location was excellent, just opposite the train station.
Dining
5.0
I didn't explore the dining options much as I went to another state. However, I did notice limited food choices. The access to the car park and a nice breakfast were highlighted.
Facilities
6.0
The hotel had some good facilities, but it was lacking in certain areas. The amenities were decent, but there were some issues with cleanliness and maintenance, especially the TV reception. The value for money was reasonable but could be improved.
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Rooms and Guests2 Guests, 1 Room